WE ARE NOW OPEN ON SATURDAYS FOR ALL YOUR ACCOUNT ENQUIRIES, APPLICATIONS, PAYMENTS
Do you need assistance with your billing related queries or do you want to apply for the Debt Incentive Scheme? Do you want to apply for the Indigent Subsidy Scheme or the Senior Citizen rates rebate? Do you want to pay your account or make an arrangement? Or you just need to open a new account?

We have now added Saturday’s to the normal five days a week schedule. Make a turn to our 3 main Regional Centres & Rent Offices.

We are here to assist on Saturdays at Munifin Centre, East London CBD, Mdantsane Mall & Rent Offices and lastly at the eQonce Civic Centre on the 19th & 26th of March and on the 2nd and the 9th of April.

We will open doors at 8:30am until 13.30.


• Consumers that have disputes and queries relating to their Municipal accounts are encouraged to visit the Municipal offices

• Unregistered indigent consumers are requested to come forward and submit their indigent application forms to the nearest municipal rent office so that they can benefit to the indigent subsidy offered by BCM

• Consumers with outstanding debt are also en-couraged to pay their accounts or make payment arrangements as the Municipality is implementing full credit control policy.



2022-03-23