BUFFALO CITY ADVISES RESIDENTS TO USE ALTERNATIVES AS IT CLOSES EL CBD AND BEACON BAY PAYMENTS BUILDING
The Buffalo City Metro’s payment building in the East London CBD, and Beacon Bay had to be closed on Wednesday, 17 June 2020 due to Covid-19 positive cases.

The Municipality will follow the Covid-19 protocols that include deep cleansing and decontamination of the building before employees can report back for duty.

The offices in EL CBD will reopen on 19 June whilst in Beacon Bay it will be 22 June .

All staff working at these buildings have been informed that they are now required to work remotely and / or from home.

This is precautionary measures to the safeguard the safety of employees as per requirements set out by the Department of Health.

The Municipality is doing everything it can to bring the situation to normal. Customers who would like to make enquiries in respect of their accounts can do so through the institutions Call Centre in the following number is 086 111 3017.

Alternatively:

Payment of accounts can be done in the easypay outlets such as the following:
• Shoprite
• Pick ’n’ pay
• Woolworths
• Pep
or
• Standard bank

Please note that a statement of the account will be required if the customer chooses to make a payment in the above outlets.

We apologize for any inconvenience caused by this.



2020-06-17