The following documents are in PDF format.

INDEX

• Executive Mayor's Foreword [1.4Mb]
• City Manager's Report [191kb]
• Executive Summary [64kb]

INTRODUCTION & OVERVIEW

• City Profile [1Mb]
• Context [131kb]
• Governance & Organisational Structure [4.7Mb]

BACKGROUND ON SERVICES PROVIDED BY THE MUNICIPALITY

• Performance Highlights and Service Delivery Approach [222kb]
• Free Basic Services and National General KPI's [401kb]

HUMAN RESOURCE & OTHER ORGANISATIONAL MANAGEMENT

• Existing and New Delivery Mechanisms [578kb]

AUDITED STATEMENTS & RELATED FINANCIAL INFORMATION

• Financial Statements [5.1Mb]
• Report of the Auditor General [154kb]
• Audit Report on Performance [276kb]
• Report of the Audit Committee [158kb]
• Report by BCM on results of Performance Measurement [146kb]
• Oversight Report [335kb]

REPORT ON PERFORMANCE

• Office of the City Manager [994kb]
• Directorate of Corporate Services [386kb]
• Directorate of Development Planning [512kb]
• Directorate of Engineering Services [185 kb]
• Directorate of Social Services [406kb]
• Directorate of Finance [423kb]
• Closing Summary [125kb]