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 2010

Directorate of
Financial Services

The Directorate of Financial Services aims to ensure efficient and effective financial management for Buffalo City Municipality.

The financial philosophy of Buffalo City Municipality is to provide a sound financial base and the resources necessary to sustain a satisfactory level on municipal services for its citizens.

It is the objective of the city to achieve a strong financial position with the ability to:

  • Withstand local and regional economic impacts.
  • Adjust efficiently to the community's changing service requirements.
  • Effectively maintain, improve and expand the city's infrastructure.
  • Manage the city's budget and cash flow to the maximum benefit of the community.
  • Prudently plan, co-ordinate and implement responsible and sustainable community development and growth.
  • Provide a high level of fire and other protective services to assure public health and safety.

Buffalo City Municipality's financial policies shall address the following fiscal goals:

  • Keep the city in a fiscally sound position in both the long and short term.
  • Maintain sufficient financial liquidity through regular reviews and adjustments to meet normal operating and contingent obligations.
  • Apply credit control policies which maximise collection while providing relief for the indigent.
  • Apply credit control policies that recognise the basic policy of customer care and convenience.
  • Operate utilities in a responsive and fiscally sound manner.
  • Maintain existing infrastructure and capital assets.
  • Provide a framework for the prudent use of debt financing.
  • Direct the city's financial resources toward meeting the goals of the city's Integrated Development Plan.

The Financial Services Directorate comprises three departments:

Asset and Risk Department

Operational plan

Goals

  • To ensure accurate financial accounting and control over municipal assets.
  • To ensure the production of monthly and annual financial statements that complies with the applicable legislation.
  • To ensure that financial accounting controls are instituted and maintained and are conducted within the limits of the applicable legislation and acts.
  • To ensure the necessary compliance with the procurement policy of the council.

Nature of services

  • Prepare the monthly and annual financial statements.
  • Implement and maintain financial accounting controls.
  • Monitor the adherence to policies, procedures and accounting practices.
  • Implement and maintain prescribed asset management policies and procedures.
  • Balance and reconcile asset registers and regularly update the computerised asset management system.
  • Review the asset registers and update the insurance portfolio.
  • Implement improvements to the existing accounting systems.
  • Process all creditor payments including salary, wage, staff benefit, trade and sundry payments.
  • Scrutinise and assess all tender documentation.
  • Develop Supply Chain Management Systems

User charges

Administration fee of 2,5% charged to micro-lenders and financial institutions, and 5% charged to legal firms in respect of monies recovered and paid over. Stores on-cost fee of 5% charged to departments/cost centres for stock issued.

Objectives 2004/5

  • Finalisation of the financial statements within two months of the financial year-end.
  • Implement relevant recommendations from the GAMAP Project Steering Committee.
  • Co-ordinate the year-end audit to minimise the number of audit queries.
  • Implement a computerised asset management system.
  • Establish and update a fixed asset register in terms of GAMAP/GRAP requirements.
  • Review the insurance portfolio to ensure that assets are adequately insured.
  • Investigate and initiate improvements to existing accounting systems.
  • Monitor and review the impact of the Municipal Finance Management Act and implement the necessary requirements as appropriate.
  • Monitor the adherence to accounting policies, procedures and practices.
  • Revise and review the training needs of staff.
Medium-term objectives

  • Establish consolidated chart of accounts on accounting system to comply with GAMAP requirements.
  • Prepare financial statements in GAMAP/GRAP format.
  • Review and update asset and accounting policies, procedures and practices.
  • Complete review and enhancement of accounting and asset management systems.
  • Monitor and review the impact of applicable legislation and implement the necessary requirements.
  • Ongoing review of the insurance portfolio to ensure that assets are adequately insured.
Performance indicators
  • Production of financial statements that comply with the applicable legislation.
  • Number and type of audit queries.
  • Production of assets and advances that are reconciled and balanced.
  • Production of updated insurance portfolio.
  • Value of losses sustained due to assets not adequately insured.
  • Production of updated policies and procedures.
  • Timely payment of all creditors including salaries, wages and staff benefits.
  • Number and type of payment complaints.
  • Proportion of procurement recommendations reversed or amended by the council.
Budget and Treasury Department

Operational plan

Goals

  • Implement budget reforms.
  • Develop sound budgeting systems.
  • Develop proper control mechanisms.
  • Develop sound financial reporting mechanisms.

Nature of services

  • Support services.
  • Budgeting & budget reviews.
  • Monthly reporting on performance against budget.
  • Updating directorates on their cash flow positions on a monthly basis.
  • Adjusting budgets.
  • Activity-based costing.
  • Acquring and issuing of stock.

User charges

Nil

Objectives 2004/5

  • Improving budgeting systems.
  • Accurate performance reporting.
  • Develop internal control measures.
  • Develop strong and vibrant budget committees in the various directorates.
  • Compliance with legislation.
  • Ensure the availability of materials to user departments to enable prompt service delivery.
  • Identifying of obsolete and slow moving stock and disposing thereof where necessary.
Medium-term objectives

  • Implementation of ABC costing and ABC management.
  • In-year reporting.
  • Improving budgets per directorate and department.
  • Budget priorities.
  • Streamlining of stock items and levels.

Performance indicators

  • Balanced budget aligned to the municipal IDP.
  • Full compliance with legislation.
  • Budget owned by communities and stakeholders.
  • Percentage variances at stock-take.

Revenue Management Department

Operational plan

Nature of services

  • Valuation and calculation of rates for all properties.
  • Read meters (electricity and water), calculate sewerage charges, calculate refuse charges and sundry services.
  • Produce and mail the monthly service accounts to consumers.
  • Collect all consumer service payments and attend to all consumer account-related queries.
  • Enforce council's credit-control policy.
  • Disconnect electricity and water for arrears.
  • Utilise the prepayment system to collect arrears.
  • Upgrade and extend pay points and vending.
  • Set up effective customer queries and complaints procedures and systems.
  • Set up proper documented work procedures and systems.
  • Training and development of staff.
Click here to read more about the Revenue Management Department

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 Who we are

Read more about the people in the Department of Financial Services


See how the department is structured:

 Key contacts

Postal address
PO Box 522
East London
5200

Physical address
39 Oxford Street
Munifin Building
East London
5201

Telephone
(043) 705-3114

Fax
(043) 743-9141

Email

 Key documents

Medium Term Revenue & Expenditure Budget (2007-2010)

Medium Term Revenue and Expenditure Framework (MTREF) budget: 2006/07 to 2008/09

Budget 2004/2005

Budget 2003/2004

Budget Breakfast 2003

Budget 2002/2003
Budget Breakfast 2002

Integrated Development Plan

Credit control and debt collection policy

Debt collection procedures

Consumer Guide for Municipal Accounts

Arrear Arrangements for Arrear Debt

Improved Payment Strategy: Undertake an audit of the accounts database

 News archive

Achieving financial fitness

City undertakes satisfaction survey

Mayor backs 'Pay Now' campaign

Pay now: it is the bright thing to do

Competition means everyone's a winner

Cash for customers who pay on time



  Contact us:

 Useful links:
IDZ
Daily Dispatch
Border Kei Chamber of Business
East Cape Development Corporation
Amatola Water
Buffalo City Development Agency

Value Me

Tourism Buffalo City

South African
Cities Network

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